Owl Grooming Supplies is inspired by the mountains and the art of barbering. With our brand, we aim to radiate tranquility, so you can truly be in your element while getting your haircut. We stand for affordable prices for beginners who want to learn the craft of cutting, as well as for barbers who are looking for high-quality tools at a great value.

Q1: What are the best clippers for home use?
A1: For home use, we recommend clippers that are easy to handle and offer adjustable blade lengths. Our top picks include the XYZ Cordless Clipper for its quiet motor and versatility, and the ABC Professional Clipper for a more precise and powerful cut.

Q2: How do I choose the right hairdryer for my hair type?
A2: When selecting a hairdryer, it's essential to consider your hair type. For fine hair, a dryer with adjustable heat settings, like the XYZ Ionic Hair Dryer, is perfect. For thick or curly hair, look for a dryer with a high wattage and a diffuser attachment, such as the ABC Turbo Dryer.

Q3: How often should I oil my clippers?
A3: It’s recommended to oil your clippers after every use to keep the blades running smoothly. Apply a few drops of clipper oil to the blades, turn the clipper on for a few seconds to distribute the oil, and then wipe off any excess.

Q4: What is the difference between corded and cordless clippers?
A4: Corded clippers provide unlimited power and are ideal for professional use where a constant supply of power is needed. Cordless clippers offer more flexibility and are great for home use or on-the-go. They typically have rechargeable batteries and can be used for a set period before needing a recharge.

Q5: Are professional clippers worth the investment?
A5: Yes, professional clippers are often built with stronger motors, higher-quality blades, and better durability. They can cut through thicker hair more efficiently and last longer. If you're cutting hair regularly, investing in a professional clipper can save you time and money in the long run.

Q6: How can I clean my hair clippers?
A6: To clean your clippers, first remove any hair clippings using a small brush. Then, wipe down the blades with a damp cloth. For a deeper clean, remove the blades and clean them with warm, soapy water. Make sure to dry the blades thoroughly before reassembling them.

Q7: Do you offer warranties on your hairdressing tools?
A7: Yes, we offer warranties on most of our professional tools. The duration of the warranty may vary depending on the brand and model. Please check the product description for warranty details, and don't hesitate to reach out to us for further assistance.

Q8: How do I choose the right scissors for cutting hair?
A8: The right scissors depend on your cutting technique and style. For precision cutting, we recommend ABC Precision Scissors, which are ideal for sharp, detailed cuts. For general haircuts, a more versatile pair, like the XYZ All-Purpose Shears, will provide comfort and efficiency.

Q9: Can I use professional clippers for pet grooming?
A9: Many professional clippers are suitable for both human and pet grooming, as long as you use the right blade and attachment. However, for pets, we recommend clippers specifically designed for animals, as they tend to have quieter motors and blades designed to handle thicker fur.

Q10: What accessories do I need to maintain my clippers?
A10: To maintain your clippers, we recommend purchasing clipper oil, a cleaning brush, and a blade guard to protect the blades when not in use. Additionally, regular maintenance kits with brushes and lubricants can extend the life of your clippers.

At OWL Grooming Supplies, we want you to be happy with your purchase. If for any reason you are not completely satisfied, you can make use of our return policy. Below you will find the terms and steps for returning products.

1. Returning Products

You have the right to return your order within 14 days after receiving it, without giving any reason. The return period starts the day you receive the order.

2. Conditions for Returns

• The product must be unused and undamaged.
• The product must be returned in its original packaging.
• For hygiene products, underwear, or items that are otherwise excluded from returns, there are exceptions. Please check the product page for specific conditions.
• The return form (which you will receive with your order) must be filled out and included with the return shipment.

3. Return Shipping Costs

The costs of returning the items are at your own expense, unless stated otherwise (for example, in the case of incorrect delivery or damaged products). You can request a return label, for which we may charge a fixed fee.

4. Refund

After receiving and inspecting the returned items, we will refund the amount paid to your account. The refund will be processed within 14 days after receiving the return shipment. If you paid via a third-party payment provider (e.g., PayPal), the refund will be issued to the original payment method.

5. Defective or Damaged Products

If you received a defective or damaged product, please report it to us within 7 days of receiving it via [customer service email]. We will replace or refund the defective product at no cost to you.

6. How to Return an Item

Follow the steps below to make a return:

1. Fill out the return form and include it in your return package.
2. Carefully package the products in the original packaging.
3. Send the package to the address listed on the return form.

7. Contact

If you have any questions about the return process or need assistance with a return, feel free to contact us via [customer service email].

We are happy to assist you!

Shipping Policy for OWL Grooming Supplies

At OWL Grooming Supplies, we strive to deliver your orders quickly and securely. Below, you’ll find all the information about our shipping process so you know what to expect when you order from us.

1. Order Processing

Once your order is placed, it will be processed within 1 business day.
Orders placed on weekdays before [time] will be shipped the same day, provided the product is in stock.
Orders placed after [time] will be processed the following business day.

2. Shipping Times and Delivery

The delivery time for your order is up to 7 business days.
This means you will receive your order within 7 business days after shipment. The exact delivery time may vary depending on your location, the chosen carrier, and product availability.
Once your order is shipped, you will receive a tracking number so you can track your package.

3. Shipping Costs

Shipping costs depend on the weight and size of your order and will be calculated during the checkout process.
For orders over a certain amount (e.g., €50), we offer free shipping (within the Netherlands, unless otherwise stated).
For specific regions or countries, different shipping rates may apply.

4. Shipping Methods

We use reliable shipping partners such as [Carrier Name, e.g., PostNL, DHL, UPS] to ensure that your order is delivered quickly and safely. The choice of carrier depends on your location and the type of product you order.

5. Delivery Delays

Although we make every effort to deliver your order within the stated time frame, unforeseen circumstances may occur that affect delivery times, such as:

• High demand during holidays or special promotions.
• Weather conditions or other logistical issues.
• Issues with the carrier.

In the event of a delay, we will do our best to keep you informed and deliver your order as quickly as possible.

6. Delivery and Receipt

Make sure your address details are correct when placing your order to avoid delays.
If you are not at home when the carrier attempts to deliver your package, you will usually receive a notification from the carrier and you can either reschedule delivery or pick up your package at a pickup point.
We are not responsible for delays or issues arising from incorrect address details.

7. Undeliverable Orders

If we are unable to deliver a product or encounter an issue with shipping, we will contact you and offer a solution, such as a partial or full refund, or exchanging the product for an alternative.

8. International Shipments

For international orders, the following conditions apply:

• Delivery times for international orders may vary depending on the destination country and the chosen carrier.
• You are responsible for any import duties, taxes, and customs fees that may apply for delivery in your country.

9. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to follow the progress of your delivery.

10. Contact and Questions

If you have any questions about your shipment or an issue with the delivery of your order, please feel free to contact us via:

Email: [customer service email]
Live chat: [link to live chat]

We are happy to assist you to ensure that your order is delivered quickly and without issues.

At [Company Name], we do our best to deliver your order within the specified 7 business days. If you have any questions or need assistance, don’t hesitate to contact us. We are here to support you!